NEWS RELEASE For Immediate Release
	Contact: Erin Hutchins Alabama Interactive (866) 353-EGOV erin@alabamainteractive.org

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MONTGOMERY, Ala. - May 13, 2004 - Alabamians who are owed a tax refund from the state can now go on the Internet to find out "Where's My Refund?"

Citizens can visit www.alabama.gov, the state's official Web site, 24 hours a day and seven days a week to view the status of a state tax refund.

To access the system, users simply log on to www.alabama.gov and select the online services link. Individuals must enter their Social Security number and refund amount, in addition to selecting their tax form and filing status from a list on the Web site. Using this combination of specific information ensures that the refund status information is secure and displayed for only that taxpayer.

Once the identity of taxpayer has been confirmed, the system displays the status information in a clear and concise format, which allows users to confirm that their return was received, that it is being processed, whether or not additional documents are needed, and if a check has been issued. The system also informs users if their refund has been stopped because of an outstanding debt or collection.

"Prior to this service, taxpayers simply did not know when their refund checks would arrive, making it difficult to budget. Now we offer a way to check their refund status online, and taxpayers can anticipate when they will receive their refund checks and plan accordingly," said Alabama Revenue Commissioner Tom Surtees.

"Where's My Refund" was created through a partnership with the Alabama Department of Revenue and Alabama Interactive, the state's official eGovernment partner. "Where's My Refund" is one of many online services for citizens and businesses offered through the State's official Web site www.alabama.gov.

About Alabama Interactive
Alabama Interactive is the official eGovernment solutions provider for the state of Alabama. The company builds and manages interactive government services on behalf of the state and is a wholly owned subsidiary of eGovernment firm NIC (Nasdaq: EGOV).

About NIC
NIC manages more eGovernment services than any provider in the world. The company helps government communicate more effectively with citizens and businesses by putting essential services online. NIC provides eGovernment solutions for 1,500 state and local agencies that serve more than 51 million people in the United States. Additional information is available at www.nicusa.com.

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